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CLIENT
TESTIMONIALS
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The Customer
Satisfaction Rating is a number that reflects past client satisfaction
of our service provided to our clients! Take a look for yourself!
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"To the Amazing People on the Roberta Stein Team: As I look out my back window at my garden this morning, I am still amazed at how fortunate we are to have acquired this home. I just want to take a moment to thank you again for all that you've done to help us find the perfect home. We didn't have a simple move to make....moving from another state, in just a couple of months, trying to find the right home, in the right neighborhood, in the right school district and all before school began.....but you made it so simple for us....you were an active part in our decision making even before we came here to look at houses.....I never felt rushed or pushed. When I walked into this home for the first time, I knew you had done it....you had found our 'soul mate'......a kitchen like I had in my previous home, the beautiful garden full of flowers...the neighbors were wonderful, welcoming and helpful, the location perfect and the kids walk to D20 schools. You and your team have made another dream come true!"
~ Alanna, Mike, Peter, Dennis,
Katiana, Emily & Louisa
August 2003
"The Roberta Stein Team has been incredible in my house-hunting adventure! ... Neither she nor any member of her team was ever “hard sell” or pushy. The Roberta Stein Team went far above and beyond the call of duty on my behalf ... The entire home-buying process far surpassed my expectations in terms of ease and convenience. Never have I come across a real estate agent with the professionalism, real estate knowledge, quick response, and warmth of Roberta Stein. She and her team covered every base, which made what little work I had to do seemingly effortless. Roberta, I cannot thank you and your team enough for helping me find the perfect home ... and for making the entire process enjoyable! I can’t imagine buying or selling a home with anyone else!"
~ Susan R. - November 2003
"I believe the home evaluation and recommendation to set the price under $150K and then of course the virtual home tour over the internet was fantastic. Thank You so much for getting our house sold in such a timely manner. It is a huge relief and I would definitely recommend people to use your service."
~ Major Michael F. - July 2002
"Roberta has been a
trusted Realtor and friend to us since 1992.
We feel fortunate to count her among our close friends and happy to have
someone of her professional knowledge and ability to guide us through real
estate. Between 3 Air Force assignments, a wedding, 2 children and a
third on the way, she has helped us with 6 different real estate
transactions! We feel Roberta's top priority is
to look after our needs -- we are always comfortable working with her
even in the thick of some thorny transactions. We
highly recommend her to all of our friends, and to you too!"
~ Curt, Christy, Cameron, Catie, and CJ H.
"The quickness of getting our house up and advertised via internet and thru all RE/MAX sales people. I think too because of the "great" reputation other realtors are attracted to properties that Roberta markets! That was a major bonus for us!!...Thanks again for helping us do this in such a quick amount of time! You know, all of those houses are still on the market that went on it when ours did..."
~ Kim & Ed H.
"Roberta's expertise, professionalism and calm, reassuring manner was extremely valuable to us. Roberta always communicated well with us and always stayed in touch. Living in Dallas and trying to buy in Colorado Springs is not easy but Roberta made it the best situation possible. Roberta's husband and daughter were also extremely helpful and went the extra mile for us when we were unable to be here. Roberta is wonderful and has been an oasis for us during a difficult and stressful time."
~ Wayne and Melanie L.
The most valuable thing we received from Roberta through our whole house buying experience would have to be her dedication to do what was in our best interest. Well, that...and her sense of humor! :o) She really went out of her way to help us with everything involved. It was very apparent that it was a personal thing with Roberta. She was invested in US. She very much was interested in our happiness. She helped us find the most perfect house for our family, and she did it all with a wonderful sense of realistic optimism. We couldn't be more thankful! We have known for quite sometime that the most important thing we have taken away from Roberta was her friendship. She is a real gem of a person, and we are all so glad to have gotten to know her and some of her family! We are constantly telling others of her dedication to the PEOPLE she is helping out. Thanks, Roberta, for making our first home purchase such a wonderful and exciting experience! Mostly, thank you for your friendship!
:o) Kelly, Judy J. & girls
"Roberta organized a number of activities which would give the house wide exposure and she persisted continuously in the face of a tough market. Reduction in commission ... if the house price dropped below ... Roberta and team were very personal and courteous and always prompt."
~ Chandra M.
"Just working with Roberta made us feel comfortable throughout the whole process. I wouldn't hesitate to recommend Roberta to ANYONE that moves to the Springs area."
~ James & Esther H.
"Roberta how can we begin to say thank-you for all you have done for us? I don't know who else could have put up with us on our house hunting trip. The details you took care of so that we were able to get through the process so easily ~ we tell everyone how wonderful you are! "
~ Brad & Ruth L.
"Roberta and her staff kept me informed of new listings and after we bought the home kept me informed of inspections and even went to the house and took measurements that we needed and sent them to me."
~Vicki S.
"Hi Roberta, just wanted to thank you for all
your help this past summer with our move to Colorado Springs. Moving
from Texas and having you here sending constant e-mail
regarding new listings in the area we were looking for was invaluable.
Your knowledge of the area, not only with homes, but
schools and businesses, was of great help to us. Moving can be
such a stressful experience, we just wanted to thank you for making ours as
easy as possible. Take care."
~ Michele/Todd B.
"Not only is Roberta our Realtor, but she's become our dear friend too. We've been doing business with Roberta for the last five years; we've bought, sold and then bought again with her valuable assistance. I wouldn't trust this big of a decision to just anybody. We're sold on Roberta!"
~ Betsy, Kyle & Nicholas S.
"Communication with us and the seller and their agent. She kept us informed daily while we were looking for a home -- either by phone calls or through e-mails (e-mails being homes that went on the market that matched our criteria). "
~ Susan & Jim G.
"Thanks for all your help on the selling of our house and our move. We also are really enjoying the afgan. What a nice touch! The communication through the whole process was quite helpful. She was very thorough with information and kept us informed almost daily. We were also impressed with the advertising online and on the MLS. Very professional. Good luck for the year 2001! "
~ Kathleen & Bryce D.
"Roberta knew we had a particular house in mind with a set price. She went out and found the house that was right for us. She also was there to ensure that we got the service from the builder we needed. We were purchasing this home long distance and she made it hassle free. If anyone is in the market for a home you can trust Roberta to find the perfect home for your family. She will continue to work for you even after the closing."
~ Douglas & Belen S.
Most Valuable: "Your friendship, mentoring & willingness to be flexible in your sales commission terms so I could get into a decent home in a nice neighborhood!"
~ Anita S.
Most Valuable: "Roberta kept me moving toward getting my home ready for sale. It was a big roadblock for me, but Roberta was very patient. Also, having Dick available to do several important last minute functions was a tremendous help."
~ Jerry D.
Most Valuable: "Roberta's advice and assistance along with her knowledge of real estate and the Spring's market. I have bought and sold 5 houses with Roberta during the past 6 years. Would not think of anyone else to conduct my business with."
~ Dan S.
Most Valuable: "Personal and professional approach. Service was excellent by all involved. Roberta Stein took a personal approach to ensuring my family's housing criteria were met and satisfied. "
~ Melvin E.
"Roberta was timely and honest with us. We would call on her again should we have orders for Colorado Springs in the future. I have no complaints, only adelaids. She is terrific, skilled and knowledgeable in her field. I recommend her unquestionably. "
~ Darlene H.
Most Valuable: "Internet/email communication allowing homes to be viewed and considered remotely. This saved both buyer and realtor time and effort. "
~ Ron B.
